FAQ | Everest MAE

What is Everest Martial Arts Equipment Guarantee?

All Everest MAE products carry a 30-day guarantee against manufacturer's defects. If you experience an issue within this time period please contact info@everestmae.ca Any defective products outside this time period are reviewed on a case by case basis. Everest MAE reserves the right to request the return of defective merchandise for inspection.

What does Everest MAE means?

Everest MAE stands for Everest Martial Arts Equipment.

An item is missing from my shipment?

Please check all packing materials to make sure the item was not overlooked. If you are unable to locate the missing item, contact our customer service department by email Info@everestmae.ca Please mention your order number in order to help us locate your order quickly.

What is the shipping method?

Within Canada, we use Canada Post expedited shipping method that comes with tracking number and signature. For USA order, we use Canada Post small parcel regular service with delivery time 7-12 days.

Do you collect sales tax?

All of our products, we charge Hamonized Sales Tax (HST) at 13% rate.

Where does my order ships from?

All orders are shipped from our warehose in Toronto, ON.